Client Case Studies
TRI Microsoft Case Study
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Since 1975, Microsoft has revolutionized the way people communicate, share ideas and manage their businesses. As computing becomes more powerful, portable and affordable, information and communications are going entirely digital. Against this backdrop and today‟s complex business environment, Microsoft Finance sought to transform its worldwide team into value-added Business Partners. Michelle Young, Finance Learning & Development Consultant, set out to break new ground and find an experienced learning solution provider not afraid to innovate with technology. With TRI Corporation, Young piloted an entirely virtual global learning experience that is now the model for scalable online distance learning across Microsoft.
TRI Flextronics Case Study
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With more than 200 factories in 30 countries, Flextronics is a world leader in vertically integrated advanced design, engineering and electronics manufacturing services to original equipment manufacturers. Serving customers through full-function "mini-factory" teams is a hallmark of its success. After two years of unprecedented growth, Flextronics found that its program managers did not sufficiently understand the multi-functional interdependencies across planning, engineering, finance and other essential functions to be effective and efficient in a low-margin industry with an even lower tolerance for error. Flextronics tapped the experiential learning expertise of TRI Corporation to develop and deploy an immersive training experience that transformed how Flextronics managers and functional leads run their businesses today while preparing them for greater responsibilities tomorrow.
TRI Agilent Case Study
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When Agilent Technologies spun off from Hewlett-Packard in 1999, it broke records as the largest initial public offering in Silicon Valley history. By 2005, however, Agilent had lost its strategic focus, senior leaders were not delivering shareholder value, and the company’s bottom line was shrinking. New CEO Bill Sullivan took the helm of a company struggling to find its way. After declaring a new strategic intent with a focus on customers, employees and shareholders, Sullivan was convinced that a best-in-class leadership bench was essential to build organizational capability and achieve positive business results. Sullivan worked with his Chief Learning Officer and her team to design and implement a comprehensive and integrated leadership curriculum and experience. Drawing on the global business and learning design expertise of TRI Corporation, Agilent launched a program that has significantly contributed to its leadership capability and culture, bringing a new focus to its business, value to shareholders, and competitiveness in the marketplace.
TRI General Mills Case Study
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“The Company of Champions,” General Mills markets some of the world's best-loved brands, including Betty Crocker, Häagen-Dazs, Pillsbury and Green Giant and is No. 1 or No. 2 in virtually every category in which it competes. General Mills recognizes the strong correlation between employee commitment and company performance, believing that “Championship People create Championship Results.” In an industry continually challenged to lower its cost structure, the company saw the need to manage its margins more holistically and develop a stronger general management mindset in its directors. To accomplish this, General Mills vice presidents also needed to shift from a culture of direction to one of coaching that supports innovation and empowerment at all levels. General Mill’s Chief Learning Officer (CLO) challenged TRI Corporation to design a development experience that engaged both groups. The result: an innovative, two-tiered experiential learning program that has been a showcase for developing high-level business and problem-solving skills across multiple levels of leadership.